Pivo

Pivo supports the usage of Bluetooth and wired microphones/earphones as an audio source through the Pivo Track application.

We recommend using the Pivo Wireless Mic for the possible best experience.

For troubleshooting, it would be best to contact the company of the third-party accessory to be guided properly.

If you're using a lavalier microphone, you need to make sure that it's plugged in using a TRRS audio jack, either natively or via an adapter (e.g. TRS to TRRS adapter). 

How to change the audio input source

For iPhone

• Bluetooth microphones/earphones: 
  1. Go to the Settings page and turn on Bluetooth.
  2. Make sure that the Bluetooth microphone/earphone is turned on.
  3. The list of available devices should appear under the Bluetooth page.
  4. Tap the name of the Bluetooth microphone/earphone to connect.
  5. Once connected, audio of recordings through the Pivo Track app should come from the Bluetooth mic/earphone.

• Wired microphones/earphones
  1. Plug the TRS to TRRS adapter/cable to the phone.
  2. Connect adapter to the microphone.
  3. The set up process might be different depending on the model of the wired mic/earphones
  4. From your iPhone Settings, tap Sounds & Haptics.
  5. Tap Lighting Adapters and tap the toggle Connected to Headphones.
  6. Once connected, audio of recordings through the Pivo Track app should come from the wired mic/earphone.

For Android

• Bluetooth microphones/earphones
  1. Swipe down from the top of the screen and touch and hold Bluetooth.
  2. Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More.
  3. Tap the name of the Bluetooth device you want to pair with your device.
  4. To make sure tap on the gear cog to the right of your Bluetooth device and make sure both Call and Media audio are turned on.
  5. Once connected, audio of recordings through the Pivo Track app should come from the Bluetooth mic/earphone.

• Wired microphones/earphones
  1. Plug the TRS to TRRS adapter/cable to the phone.
  2. Connect adapter to the microphone.
  3. The set up process might be different depending on the model of the wired mic/earphones.
  4. Once connected, audio of recordings through the Pivo Track app should come from the wired mic/earphone.

Note: By default, smartphones do not allow using external mic/earphones as an audio source when recording through the native camera app.

Please make sure to use the Pivo Track app or other third-party applications that utilize external mic/earphones by default.