Please follow these steps to activate the teleprompter feature:
1. Log into the BIGVU web platform (using a desktop/web browser) at desk.bigvu.tv. Your login details are identical to those used at registration.
2. Click on the picture icon on the top right (1). Choosing the first option on the dropdown menu- "Profile" (2).
3. Scroll down to the "Redeem your code" section and enter the code you have. (3)
4. Enter your redemption code in the box and click "Redeem". Enter as many codes as you have purchased.
5. Scroll back up to the dropdown menu to view the current plan/add-on that was implemented by the code (4).
Telemprompter license duration and features depend on the plan you purchased.
For other Pivo related concerns, please email us at support@pivo.ai.