If you're using an Android smartphone with Pivo and the app freezes when you try to record a video, please try the following steps:
1. Swipe right on the Capture preview screen.
2. Click on the Gear icon at the bottom right hand corner of the Mode Selection screen to open settings.
3. In the settings page, enable the option "Video Recording Beta" under troubleshooting.
Once you've enabled Video Recording Beta, close the settings page and try recording a video again.
Note: This option is only available on Android smartphones. If you've an Android smartphone but can't find the "Video Recording Beta' option on your settings page, it means that this option has been enabled on your Pivo by default.
If the problem persists even after trying the above troubleshooting steps, please reach out to firstname.lastname@example.org for assistance.