Here are some of the commonly asked questions about Pivo Pod:
What can I track with Pivo Pod?
Pivo Pod's Auto Tracking features consist of 2 categories:
- Smart Tracking: Face, Body, Horse, and Pet, Tennis/Double Match (beta) Tracking powered by AI (options depend on the Pivo Pod model).
- Action Tracking: Allows you to track anything by just drawing a box on the screen to select your target (only in Pivo Play).
What phones are supported by Pivo Pod?
Pivo's apps are compatible with both iOS and Android smartphones which meet the minimum configuration requirements. iPhone 8 or above with iOS 13.0 or higher. Premium Android phones from 2017 and later with Android version 9.0 and higher. See details
Does the Pivo Pod rotate 360 degrees?
Yes, the Pivo Pod can rotate 360°.
Can I use Pivo Pod with any tripod?
Yes, the Pivo Pod can be mounted on any tripod that has the standard 1/4' screw.
Can I use Pivo Pod without a tripod?
Yes absolutely! You can place the Pivo Pod on any flat surface and use the extendable feet for even more stability.
How long does the Pivo Pod battery last?
A fully charged Pivo Pod can provide 2-3 hours of usage, but this may vary depending on the features and settings being used.
Do I need an app to use Pivo Pod?
Yes, to be able to access all of Pivo Pod ’s cool features, you’ll need to use Pivo’s apps which are available for both Android and iOS.
Can I use Pivo Pod with tablets?
The Pivo Pod, including its mounts and the app, were developed and optimized for use with smartphones and therefore isn't ideal for use with tablets and other camera types. Depending on the size and weight of the tablet, the Pivo Pod can become less stable and possibly fall over, potentially causing damage to the device and the Pod itself. The maximum payload of the Pod is 1 kg.
Can I use Pivo Pod with other cameras (e.g. DSLR, Sony action cam, etc.)?
With the Remote Control, the Pivo Pod can be used as a rotating neck for any camera under 2 lbs/1 kg with a 1/4' thread attachment screw.
Can I use the Pivo Pod with other apps?
Yes, you can have access to Face Tracking by using our Pivo Play: Multistream Live. This feature will let you stream live on multiple platforms such as Facebook, YouTube, Twitter, and other 29 platforms and Pivo will then be able to track using our AI-powered Face Tracking. See details
Does Pivo Pod have a warranty?
Pivo provides a ONE (1) YEAR manufacturer’s warranty / TWO (2) YEARS for EU on Pivo-branded hardware products purchased from the Pivo Online Store for your own use and not for resale purposes. See details
What are my delivery options, and when will I get my items?
We offer the standard shipping option. Once you place your order, it will take 1-2 business days to process, pack, and ship. You'll receive a shipment notification by email once your package has been shipped out.
Can I return my Pivo Pod?
Pivo will gladly accept the return or exchange of products in new condition within 30 calendar days of the delivery date, as long as the returned product meets our terms and conditions. See details
Who should I contact if I have questions about Pivo Pod?
For inquiries about Pivo Pod, you can visit our Support Hub or contact our support team via support@pivo.ai.
How does Pivo's tracking work?
Pivo's tracking works based on image detection. It'll be great to use Pivo for individual practice. With Lock-On Tracking feature, Pivo can track the selected object (Body and Horse Tracking) under group situations. See details
How to get started with Pivo Pod?
- Download Pivo Track App
- Open the App and create a Pivo account
- Pair your smartphone and start creating
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