Please be advised that Pivo Pods are manufactured as a single unit, so spare parts and repair services are not available.
Our warranty covers manufacturing defects only. Damages caused by unusual circumstances, such as mishandling, misuse, and accidents, are considered out of warranty (please refer to our Hardware Warranties article here).
If your Pivo Pod meets the warranty eligibility requirements, please email us at support@pivo.ai so we can assist you with your warranty claim.